Mobile App – A Seamless Omnichannel Experience

Challenge:
Users needed a more accessible, mobile-first experience that consolidated the best of efreshli’s services—shopping, design consultation, and personalized recommendations.

Solution:

• Designed and launched a mobile app that unified:
  • Shop Landing Page UX for product discovery
  • Design Consultation Flow for guided user experiences
  • Style Quiz & Automated Booking to enhance personalization

Impact:

• ✔ 60% higher retention rate on mobile compared to the web experience
• ✔ 35% increase in mobile orders, reflecting a more seamless user journey
• ✔ Strengthened brand engagement by providing an all-in-one mobile solution

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